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518-431-7867 if you have questions about the event.

Interventions for the MAP program - Recording

October 20, 2022

1 - 2 p.m.

EQIC’s next Multiple-Admission Patient program session will focus on step four of the MAP framework: customizing interventions. To address the unique needs of each MAP, your team will develop patient-specific interventions based on feedback from the patient and care partner interview, readmission risk assessment and MAP data analysis.

EQIC staff will provide strategies for the MAP team to mitigate risks identified for frequent admission and readmissions, including:

  • customizing individual interventions and discharge plans;
  • engaging the emergency department staff;
  • ensuring communication with post-discharge providers; and
  • providing post-discharge support and follow-up.

EQIC encourages key leadership team members, including your chief medical officer, chief nursing officer, patient experience officer, care or case management members and social workers to participate. Nursing staff, hospitalists, ED staff, MAP team members and other clinical and professional staff are also encouraged to attend.


Brenda Chapman, BS, RNC, EQIC Project Manager, HANYS

Maria Sacco, RTT, CPHQ, Director, Quality Advocacy, Research and Innovation, HANYS

Tina Burt, NP, Director of Outpatient Quality & Population Health, Arnot Health

Cary Marble, MS, Chief Administrative Officer, Outpatient, Arnot Health

Stacey McMail-Jerzak LMSW, System Director of Social Work and Behavioral Health Team, Arnot Health

For registration questions, contact: or (518) 431-7867

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