Session materials and resources
Fundamentals of high-reliability organizing
Craig Clapper, PE, CRE, Founder and Chief Knowledge Officer, Reliability 4 Life
Resiliency engineering and human factors as a path to high-reliability organizing
Oren Guttman, MD, MBA, Edward Asplundh Chief Quality and Patient Safety Officer, Jefferson Abington Health Enterprise; Vice President, High Reliability and Patient Safety and Jefferson Health Associate Professor, Anesthesiology, Sidney Kimmel Medical College
High reliability and just culture: A powerful dyad
Stephen G. Jones, MD, Senior Advisor and Chief Medical Officer, The Just Culture Company
Morning wrap-up and questions
Strategies of a high-reliability organization
Lesli Giglio, RN, MPA, CPHRM, CHPC, CPPS, Senior Vice President, Chief Risk Officer and Chief Privacy Officer, Catholic Health (Long Island)
Chhavi Katyal, MD, MBA, MS, FCCM, Senior Vice President, System Chief Quality Officer and System Chief Patient Experience Officer, Catholic Health (Long Island)