Session materials and resources

Fundamentals of high-reliability organizing

Craig Clapper, PE, CRE, Founder and Chief Knowledge Officer, Reliability 4 Life

Slides | Recording

Resiliency engineering and human factors as a path to high-reliability organizing

Oren Guttman, MD, MBA, Edward Asplundh Chief Quality and Patient Safety Officer, Jefferson Abington Health Enterprise; Vice President, High Reliability and Patient Safety and Jefferson Health Associate Professor, Anesthesiology, Sidney Kimmel Medical College

Slides | Recording

High reliability and just culture: A powerful dyad

Stephen G. Jones, MD, Senior Advisor and Chief Medical Officer, The Just Culture Company

Slides | Recording

Morning wrap-up and questions


Strategies of a high-reliability organization

Lesli Giglio, RN, MPA, CPHRM, CHPC, CPPS, Senior Vice President, Chief Risk Officer and Chief Privacy Officer, Catholic Health (Long Island)
Chhavi Katyal, MD, MBA, MS, FCCM, Senior Vice President, System Chief Quality Officer and System Chief Patient Experience Officer, Catholic Health (Long Island)

Slides | Recording