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Patient and family engagement

EQIC’s patient and family engagement program covers CMS’ five PFE best practices:

  • implementing a planning checklist for patients who have a planned admission;
  • implementing a discharge planning checklist;
  • conducting shift change huddles and bedside reporting with patients and families;
  • designating a PFE leader in the hospital; and
  • creating an active person and family engagement committee or other committees where patients are represented and report to the board.

Toolkits and guidelines