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Culture and leadership

Culture and leadership are foundational to quality excellence. EQIC helps hospitals develop infrastructure through a concerted focus on teamwork and communication skills training, effective patient and family engagement and administrative and clinical leadership support. Hospitals can reduce a broad range of hospital-acquired conditions and promote safety across the board by implementing cross-cutting practices at the unit level.


Toolkits and guidelines

Strategies for improvement

Culture of safety survey

Planning and preparation

2023 survey

Post-survey action planning